Foster receives quality certification
Shane Foster, RN, administrative director of quality at St. Francis Hospital in Litchfield, has received the credential of Certified Professional in Healthcare Quality (CPHQ).
Foster recently passed a fully accredited, international examination that assesses knowledge and understanding of the process to achieve regulatory compliance and accreditation/licensure, program development and management along a continuum of care, and quality improvement concepts, as well as departmental management skills. The CPHQ credential covers the field of quality, case/care/disease/utilization and risk management and emphasizes how all of these programs and processes integrate into an effective system.
“The certification process was a learning experience for me,” said Foster. “My plans moving forward are to assist the hospital and providers to improve our patient experiences and outcomes.”